What We Collect and Why
When you open an account, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction references and device identifiers to keep your account secure and process withdrawals accurately.
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Session data, including your browser type and IP address, helps us detect unusual login attempts and protect your wallet balance. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad, and Rocket transactions is retained only as long as needed
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for transaction verification and any applicable legal obligation. You can request a copy of the data we hold on your account by contacting our support team directly. Availability of this service depends on your local law and the eligible regions we operate in — if you
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are unsure whether access is permitted where you are, check with a local legal adviser before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.